Thank you for ordering from us. Please fill the form below to register the warranty. If you have any questions regarding the warranty term, please contact
ONETHATCH Bamboo Torch includes a 10-year limited warranty to cover sudden color fading.
ONETHATCH Bamboo Torch (Recycled) includes a 3-year limited warranty to cover sudden color fading.
Complete the form below to register your warranty.
Note: the oil canisters and fiberglass wicks are consumables, thus not protected under our warranty terms.