Warranty Registration
Thank you for ordering from us. Please fill the form below to register the warranty. If you have any questions regarding the warranty term, please contact
Registration Form
ONETHATCH Bamboo Torch includes a 10-year limited warranty to cover sudden color fading.
ONETHATCH Bamboo Torch (Recycled) includes a 3-year limited warranty to cover sudden color fading.
Complete the form below to register your warranty.
Note: the oil canisters and fiberglass wicks are consumables, thus not protected under our warranty terms.