Thank you for ordering from us. Please fill the form below to register the warranty. If you have any questions regarding the warranty term, please contact
The World's Most Natural-Looking Synthetic Bamboo Torches.
ONETHATCH offers a 20-year limited warranty to cover sudden color fading.
Complete the form below to register your warranty.
Note: the oil canisters and fiberglass wicks are consumables, thus not protected under our warranty terms.